QP Legaleze - Frequently Asked Questions
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CUSTOMER SERVICE

Phone:
604 927-2914
Fax:
604 927-2025
Toll Free:
1 866 236-5544
Email:
QPLegalEze
Mailing Address:
QP LegalEze
Queen’s Printer
PO Box 9452
Stn Prov Govt
Victoria, BC
V8W 9V7

Our office hours are
8:30 a.m. to 4:30 p.m. (Pacific Time) Monday to Friday, except provincial statutory holidays.

How current is the data in QP LegalEze?

QP LegalEze is updated continuously based on data from official sources ensuring accurate information. Updates are done daily and sometime more than once a day depending on when changes occur.

Why is there a cost for legislation?

British Columbia Queen’s Printer is a fully cost-recoverable operation and provides products/services on a user pay basis.

What methods of payment does QP LegalEze accept?

Visa, MasterCard, money orders, certified cheque or company cheque.

Can I photocopy legislation?

Yes, you can make a single copy for personal and legal use only or for other QP LegalEze subscribers. It is illegal to copy any of these documents for distribution to non-subscribers or commercial use. All statutes and regulations are under copyright by the Queen’s Printer of British Columbia.

Where can I get printed copies of legislation?

You may order legislation from our Crown Publications online shopping cart at http://www.crownpub.bc.ca/ or by calling 1-800-663-6105.

Which browser is the site best viewed with?

Our site is best viewed on PCs with Internet Explorer 5.5 or newer and on Macs with Netscape Communicator 4.77 or newer.

I am unable to view the site, what should I do?

You may contact us at 604 927-2914 or 1 866-236-5544. Or you may try the following to ensure your cookies are enabled on your browser:

In Internet Explorer from the menu bar select...
“Tools\Internet Options\Security.”

In the Security level for this zone, click on the Custom Level button. The Security Setting box will open. Scroll down to the Cookies and click on Enable.

In Netscape from the menu bar select...
“Edit\Preferences”
In the Preferences box select “Advanced” by clicking on it once.
In the Cookies box ensure to click on “Accept all Cookies.”

I am unable to view the Java Table of Contents with Microsoft Windows XP?

Users with Microsoft Windows XP operating system will be required to download the JAVA Plug-in. Download JAVA Plug-in Now.

How can I view full text Orders-in-Council?

Users will require Adobe Acrobat Reader in order to view the full text Orders-in-Councils. Download Adobe Acrobat Now.